Cheer: “The soup today is a tomato bisque. Do you have any questions about the menu?”
Customer 1: “What’s the soup?”
Cheer: “Tomato bisque.”
Customer 2: “What comes with the steak?”
Cheer: “Fries and a salad.”
Customer 2: “And what is the soup today?”
Cheer: “Tomato bisque.”
Customer 3: “What comes with the steak?”
Cheer: “Fries and a salad.”
Customer 3: “What is the soup today?”
Cheer: “Ask customer 1 or 2.”
Customer 4: “What is a steak?”
Cheer: “Expensive meat.”
Customer 4: “And what comes with that?”
Cheer: “Probably what’s listed on the menu, and what I just told customers 2 and 3.”
Customer 4: “Hmmm. And what’s the soup today?”
Cheer: “I will cut you.”
Sounds like they were messing with you. Like, planned out beforehand?
No Ron. This is what people do.
I like to call this “hand holding.” Every time I sell a car the buyer will ask all of the same questions at least three times. First I describe the car in stunning detail with 100 photos and they ask about everything in an email, asking about everything I described. Then they will call me and ask about all the same things.
“So, you are the second owner?”
“Yep.”
“And the car has no accidents?”
“Yep.”
“And the tires will need to be replace soon?”
“Yep.”
“And there is a scratch on the bumper?”
“Yep.”
“And the price is $35,000?”
“Yep.”
When they arrive to test drive the car we have exactly the same conversation as above. I feel like they just want to be reassured over and over again, because it’s a big decision. Apparently selling food is no different, so perhaps the magnitude of the decision is not the issue. Perhaps people like to be treated like toddlers when purchasing anything at all.
Eden’s right Ronnie. This is not a specific table. This is an example story. But it is not an exaggeration. This happens often. And by often, I mean all the time. And by all the time, I mean, like every fucking day.
Lyric- Sounds like the same annoyance, but I think the core of what’s happening is different. I think your car people don’t remember or are double checking the facts. But my soup friends aren’t even aware that the soup was ever mentioned. They really never heard me. They start listening when their narcissistic little brains think of something they want to know. Otherwise they’re not paying any attention.